Dear AMD Catalyst Team,
Why can’t I upgrade my drivers in Windows 7 64-bit? I run a Radeon HD6470M and I have even used your autodetect tool to make sure of this. Downloading the Catalyst drivers (12.2 as of this writing) and attempting to use them causes it to tell me that I don’t have the proper graphics adapter. Really? Then why does Catalyst Control Center tell me this:
Driver Packaging Version 8.783.2-101028a-107493C
Provider ATI Technologies Inc.
2D Driver Version 8.01.01.1081
2D Driver File Path /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/CLASS/{4D36E968-E325-11CE-BFC1-08002BE10318}/0000
Direct3D Version 8.14.10.0784
OpenGL Version 6.14.10.10243
Catalystâ„¢ Control Center Version 2010.1028.1114.18274
Your autodetect tool tells me I have the graphics card, as does Windows 7 itself. Even if I uninstall the graphics drivers completely (making sure no file is left on my machine), I still can not install your drivers.
Why can’t I upgrade my drivers, Catalyst Team? I’ve looked to Acer for help, but they are just as clueless as I am. Please fix this or tell me what I am doing wrong, so that this can be remedied. I really don’t want to have to start using NVIDIA products, but this is aggravating me to no end and I’m seriously contemplating dropping ever buying your products.
Sincerely,
Tenach.
